Thank you for shopping at any of our Needs store or through our online marketplace.

Returns

Items will be replaced within 7 days with invoice.

If we approve your refund, we will refund the amount to Needs Wallet account.

Only regular priced products may be refunded, products purchased under "Sale" can't be refunded.

Cancellation

The products purchased through online platform; the refund amount of cancelled invoice will be credited to your wallet account.

Please see the General Payment Provisions above for further details.